2021, Number 1
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Rev CONAMED 2021; 26 (1)
Level of satisfaction of social service providers during the pandemic at ISSSTECALI Tijuana
Valenciano VJI, Hernández SF, Ibarra AIP
Language: Spanish
References: 14
Page: 17-26
PDF size: 137.79 Kb.
ABSTRACT
Introduction: The satisfaction of students regarding the quality of the educational service tends to be a very subjective criterion and to depend on emotional states, but now there is the situation of a health emergency that has interrupted all human activities including the educational process in health areas.
Objective: To know the level of satisfaction of social service providers in health units and in times of pandemic. Design: Descriptive, cross-sectional, observational.
Material and methods: Data were obtained from a questionnaire and sociodemographic and reactive information to measure the level of satisfaction of social service providers in medical areas. Bioethical aspects: No bioethical axis was compromised, all measures were taken for the protection of data from the database.
Results: 26 questionnaires from a total of 28 social service providers were reviewed. The predominant sex was female, the careers with the highest representation are Nursing and Dental Surgeon. 65% perceive it as an optimal clinical field to learn.
Conclusions: The vast majority feel satisfied with their activities, acquisition of skills and attitudes. The perception of satisfaction is very satisfactory both in the receiving unit and in general at the institution and they stated that their expectations were met and they are dissatisfied with the amount of the scholarship.
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