2017, Number 4
Analysis of errors in the process phases of the Laboratory of Clinical Pathology of Benemerito Old Civil Hospital «Fray Antonio Alcalde»
Ledesma MVM, Ascencio TRG, Larráz RKK, Santos LLE, Sígala AR, Ascencio TCM, Pérez GHR
Language: Spanish
References: 7
Page: 163-168
PDF size: 265.35 Kb.
ABSTRACT
Introduction: The purpose of this study was to evaluate errors in the phases of clinical pathology laboratory, information of vital importance for the correct implementation of processes. Objective: Evaluate the errors in the process of the Laboratory of Clinical Pathology of the Meritorious Old Civil Hospital of Guadalajara «Fray Antonio Alcalde». Method: Observational, analytical, prospective cohort study of April to June 2015. Results: The analysis and evaluation of the results 242,036 requests, 1,159 were used for the analysis, 306 of them incomplete data were obtained. In the pre-analytical phase the highest error rate, it was filling date with 11.1%, the hospital record whit 10.5%, and the number of bed with 8%. To others, phlebotomy was incorrect, emphasizing transport water-ice, and the puncture site disinfection at 100% and 99.65% of cases respectively. In the analytical phase 0.3% of samples were not processed by being mislabeled, 0.5% were unfit and 5.3% were not performed due to lack of reagent. In the post-analytical phase 1.3% of the samples could not be validated, of these 0.9% were found with critical values. A great strength of this work is that in 99.65% of cases, the results were in values within the normal range. Conclusions: There are errors in the 3 phases of clinical pathology laboratory (BAHCGFAA). Pre-analytical phase error is most prevalent in the process, the pre-analytical phase located at 1.15: 242 requests in order of frequency are: date, registration number, bed number, age, gender (sex), and diagnosis respectively. Phlebotomy is wrong with a frequency of 100% in the transport of specimens and a 99.65% in the disinfection of the puncture site. Analytical phase has fewer errors in their processes, lack of reagent and error randomization (random) are respectively the most frequent. In the post-analytical phase the 99.65% of the samples are within normal range, 0.9% were reported as critical values and were not reported by any means.REFERENCES