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2015, Number 2

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Rev Cubana Farm 2015; 49 (2)

RECOSIM: Methodology for Answering Consultations within the drug information service

Machado RMO, Pinto MM, Manso RRA

Language: Spanish
References: 24
Page: 322-336
PDF size: 192.29 Kb.


ABSTRACT

Objectives: to validate and develop a methodology for answering consultations (passive information) to the drug information services in Cuba.
Methods: five stages were used for the Literature Review, the Diagnosis of Drug Information Service at the community and at the hospital, the Design of the methodology proposal, the Validation through the expert criteria as well as the Determination of Risks and the Critical Points by using the System of Analysis of Hazards and Critical Control Points.
Results: the result was the design of a methodology named RECOSIM, made up of 15 steps and validated through the expert criteria. Twenty six potential hazards and four critical control points were identified for its implementation.
Conclusions: a working methodology for answering consultations to the drug information service in the Cuban health context was developed, which proved to be guiding, applicable, flexible and instructive.


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