Rodríguez CY

Language: Spanish
References: 15
Page: 56-72
PDF size: 289.77 Kb.

ABSTRACT

Bounded rationality is approached as one of the main components of the decision making process. An examination is made of its distinguishing features and the way it affects the behavior and styles of decision makers. An analysis is also conducted of the various emotional stages experienced by decision makers, with emphasis on the specific characteristics and importance of individual and group decision making. An assessment is made of the impact of bounded rationality upon organizations, and the possible strategies to achieve better orientation in the face of such reality. The study was based on document analysis, and actions are proposed which may help improve organizational decision making by means of a better use and handling of information. It is shown that though bounded rationality is inevitable, organizations may create the conditions required to reduce its impact on decision making processes, through the use of information systems, information management, knowledge management, organizational intelligence, decision making support systems, and appropriate information resources and processes.

REFERENCES

1. Roberto MA. Strategic Decision-Making Processes: Beyond the Efficiency-Consensus Trade-Off. Group Organization Management. 2004;29(6):625-58.

2. Wijnberg NM, van den Ende J, Wit O. Decision making at different levels of the organization and the impact of new information technology: two cases from the financial sector. Group Organization Management. 2002;27(3):408-29.

3. Lant TK, Hewlin PF. Information cuesand decision making: the effects of learning, momentum and social comparison in competing teams. Group & Organization Management. 2002;27(3):374-407.

4. Ricart JE, Llopis J, Pastoriza D. Dirección y directivos para el siglo XXI. Harvard Deusto Business Review. 2008:52-62.

5. Moody PE. Toma de decisiones gerenciales. Bogotá: McGraw Hill; 1991.

6. Choo CW. La organización inteligente: el empleo de la información para dar significado, crear conocimiento y tomar decisiones. México: Oxford University Press; 1999.

7. AECA. La toma de decisiones en la Empresa. Madrid: AECA; 2002.

8. Huber GP. Toma de decisiones en la gerencia. México: Trillas; 1989.

9. Codina A. La indecisión en la gerencia, el temor al fracaso. 2006: Available from:

10. Howard A, Ortiz S. Decision making and the study of social process. Acta sociológica. 1971(14):213-26.

11. Angeloni MT. Elementos intervenientes na tomada de decisão. Ciencia da Informação. 2003;32(1):17-22.

12. Wiig K. A knowledge model for situation-handling. Knowledge research institute. 2003:3-27.

13. Valentim MLP. Informacao, conhecimento e inteligencia organizacional. Marília: Fundepe; 2006.

14. Arjonilla SJ, Medina JA. La gestión de los sistemas de información en la empresa. Madrid: Ediciones Pirámide; 2002.

15. Laudon K, Laudon J. Sistemas de Información Gerencial. México: Pearson Education; 2004.