Tools to identify the risks the design of the competencies for the marketers of medications

Ana Victoria Nápoles-Villa; Clara Marrero-Fornaris

2019, Number 3

<< Back Next >>

AMC 2019; 23 (3)

Tools to identify the risks the design of the competencies for the marketers of medications

Nápoles-Villa AV, Marrero-Fornaris C

Full text

How to cite this article

Language: Spanish
References: 9
Page: 300-308
PDF size: 996.87 Kb.

ABSTRACT

Background: management by competencies in organizations acquires a structural character linked to results, framed in different processes, which constitutes an alternative for improving the performance of human resources of drug companies that aspire to achieve excellent services.
Objective: to design tools to identify the risks in the design of the competences of the human resources that work in medicine companies.
Development: a study was carried out by a group of experts in human resources, which started from the valuations of the strategies, objectives, values, missions and policies that should be manifested in the implementation of the management by competencies, techniques such as the storm of ideas, interviews with executives of the drug company, expert method and the modal analysis of failures and their effects, the design of an algorithm was obtained for the arrest of failures in the process of identification of the competences and the instruments for the analysis qualitative and quantitative design failures.
Conclusions: the design of tools for the detection and reduction of risks in the design of competency profiles is of great significance.

REFERENCES

Cuesta A. Compromiso y gestión humana en la empresa. Univ Psycholog. 2016;15(2);287-300.
Alles M. Las 50 herramientas de recursos humanos que todo profesional debe conocer. Buenos Aires: Ediciones Granica;2018.
Paredes H. La Gestión del Talento Humano por Competencias [Internet]. Perú: infocapitalhumano; 2018 [citado 10 Abr 2019]. Disponible en: http://www.infocapitalhumano.pe/columnistas/rh-tendencias/la-gestion-del-talento-humano-por-competencias/.
Alles M. Desempeño por competencias. Buenos Aires: Ediciones Granica; 2018.
Cuesta A, Fleitas S, García V, Hernández I, Anchundia A, Mateus L. Evaluación del desempeño, compromiso y gestión de recursos humanos en la empresa. Rev Ingen Ind. 2018;34(1):24-35.
Ocampo Palacio JG. La gestión por competencias en las organizaciones [Internet]. Colombia: Konrad lorenz fundación universitaria; 2017 [citado 10 Abr 2019]. Disponible en: https://blogs.konradlorenz.edu.co/files/presentaci%C3%B3n-webinar-la-gesti%C3%B3n-por-competencias-en-las-organizaciones-1.pdf
Medina A, Vitier A. La gestión de competencias influye en la efectividad organizacional. Apuntes para la reflexión desde la práctica en empresas cubanas. Rev Wimblu. 2016;11(2):59-85.
Medina A, Vitier A. El perfil de competencias: comparación de procedimientos para su diseño en el ámbito académico y empresarial cubano. Integ Acad Psicol. 2017;5(15):107-123.
Vega L. Procedimiento con enfoque multicriterio para la gestión de riesgos. Caso: Hospital General Provincial Vladimir Ilich Lenin [Tesis Maestría]. Holguín: Universidad de Holguín; 2016.