2019, Number 1
<< Back Next >>
Rev CONAMED 2019; 24 (1)
Quality of the nursing shift link process and patient safety
Yáñez CAMJ, Zárate GRA
Language: Spanish
References: 14
Page: 11-20
PDF size: 166.18 Kb.
ABSTRACT
Introduction: Patient safety is a key element of quality in health care; it has been identified as links turn contribute to the prevention of incidents in hospitals.
Objective: To analyze the quality of the nursing shift liaison process, in a medical unit of third level of care, of the public sector in Culiacan, Sinaloa.
Material and methods: A quantitative, observational, prospective and cross-sectional study. The sample size: 120 observation guides applied in Internal Medicine and General Surgery. The instrument used has sufficient validity and reliability. Data were analyzed using descriptive and inferential statistics.
Results: Shift link quality and patient safety, a non compliance with 62.8%.
Conclusion: As for the quality of the shift link, it has great opportunities for improvement, given the weaknesses that are observed; it is necessary to implement continuous improvement strategies with respect to; standardization of the process, patient safety, communication and application of audits.
REFERENCES
Australian Commission on Safety and Quality in Health Care. Safety and Quality Improvement Guide Standard 6: Clinical Handover (October 2012). Sydney: Australian Commission on Safety and Quality in Health Care; 2012.
Balderas PM. Administración de los servicios de Enfermería. 5a ed. México: McGraw Hill; 2012.
Flemming D, Hübner U. How to improve change of shift handovers and collaborative grounding and what role does the electronic patient record system play? Results of a systematic literature review. Int J Med Inform. 2013; 82 (7): 580-592.
Organización Mundial de la Salud. Preámbulo a las soluciones para la seguridad del paciente [Internet]. Ginebra: OMS; 2007. [Consulta 4 de diciembre de 2014] Disponible en: http://bit.ly/1dLV8bW
Abraham J, Kannampallil T, Patel B, Almoosa K, Patel VL. Ensuring patient safety in care transitions: an empirical evaluation of a Handoff Intervention Tool. AMIA Annu Symp Proc. 2012; 2012: 17-26.
Consejo de Salubridad General. Estándares para la certificación de hospitales. Comisión para la Certificación de Establecimientos de Atención Médica. México: Secretaría de Salud; 2012. pp. 31-38.
Donabedian A. Criterios y estándares para evaluar y monitorizar la calidad l. Rev Calid Asist. 2001; 16: 68-78.
Ortega VC, Leija HC, Puntunet BM. Manual de evaluación de la calidad del servicio de Enfermería. México: Panamericana; 2014.
Arora V, Johnson J, Lovinger D, Humphrey HJ, Meltzer DO. Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis. Qual Saf Health Care. 2005; 14 (6): 401-407.
Llapa-Rodriguez EO, Oliveira-Cleiton S, França-Tâmara RS, Andrade-Joseilze S, Pontes de Aguiar Campos M, Pinto da Silva FJC. Programación del cambio de turno desde la óptica de los profesionales de enfermería. Enferm Glob [Internet]. 2013 [citado 4 de octubre de 2014]; 12 (31): 2019-231.
Nagpal K, Abboudi M, Fischler L, Schmidt T, Vats A, Manchanda C et al. Evaluation of postoperative handover using a tool to assess information transfer and teamwork. Ann Surg. 2011; 253 (4): 831-837.
Machaczek K, Whietfield M, Kilner K, Allmark P. Doctors’ and nurses’ perceptions of barriersto conducting handover in hospitals in the Czech republic. AJNR. 2013; 1 (1): 1-9.
Asociación Médica Mundial. Declaración de Helsinki de la AMM. Principios éticos para las investigaciones médicas en seres humanos [Internet]. [Consultada 13 de abril de 2014]. Disponible en: http://www.wma.net/es/30publications/10policies/b3/
Ley General de Salud. Reglamento de la Ley General de Salud en materia de investigación para la salud. México: Cámara de Diputados; 2014. [Internet]. [Consultada 1 de mayo de 2014]. Disponible en: http://www.diputados.gob.mx/LeyesBiblio/regley/Reg_LGS_MIS.pdf