Segredo PAM, Sánchez GM, Casanova GMF

Language: Spanish
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Page: 1-14
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ABSTRACT

Introduction: Understanding the organization phenomenon is a need for all the professionals who have any responsibility to manage the society's people and resources.
Objective: Assess the perception of the organizational environment in "Dr. Mario Muñoz Monroy", University Polyclinic, Abreus Municipality, Cienfuegos, in the year 2015.
Methods: An evaluative research was carried out from July to September 2015. The universe was made up by the 141 worker belonging to the Polyclinic. A stratified sampling was made in two stages and in a probabilistic way. The sample was made up by 37 service workers and 13 department workers, 35 % of each stratus universe. Three dimensions were studied: organizational behavior, organizational structure and direction style.
Results: The averages achieved in the dimensions of organizational environment for both strati classify as risk environment. A discreet difference can be perceived between the averages of the service organizational units with 5.7 and the department stratus with 5.0, where the dimension organizational structure for both strati obtained the lowest value and the dimension organizational behavior obtain the highest value, the service stratus outstanding with 5.8 of average. It should be pointed put that the category working conditions was identified as inadequate in the workers of the organizational unit Departments.
Conclusions: The organizational environment in the Polyclinic has been assessed as being in risk for both studied strati. The stratus Departments assesses all the categories investigated as being in risk or inadequate, while the stratus Service perceives better organizational environment in the institution.