Sangucho VEG, Rosales PGJ, Viteri TFJ, Suquillo MNT, Camaño CL, Pimienta CI

Language: Spanish
References: 0
Page: 119-125
PDF size: 339.62 Kb.

ABSTRACT

The prevalence of disease associated with the temporo-mandibular joint (TMJ) is not high, but this does not mean that it is a topic of little interest. Objective: to evaluate the postoperative satisfaction of patients with microcrystalline arthropathies in the temporomandibular joint. Method: descriptive, observational and non-experimental study performed at the Surgery Service in Hospital Móvil Nº 2 in Ecuador, between October 2016 and March 2017. A total of 4 surveys were applied in successive sections corresponding to the different postoperative stages. Results: of the total of 8 surgeries, the surgical interventions were: Complete excision of the crystal deposits to 6 patients (75%) and Partial prosthesis replacement of the joint to 2 patients (25%). In the first week, it was found that the satisfaction of the patients by the received attention and the experiences with the treatment, obtained an average of 84.5%. Regarding the communication with the doctor, the average value obtained turned out to be 86.60%. The level of satisfaction perceived in relation to the situations experienced with hospital staff, obtained an average value of 80.07%. Regarding the perceived satisfaction with the information received in their evolution as a patient, an average value of 84.45% was obtained. Discussion: Our study showed that interventions to improve the quality of care of these patients are necessary, based on empirical data on satisfaction with the perioperative process in general, doctor-patient communication, among others. Among the limitations or biases of the research can be indicated the responses mediated by the nature of the items collected in the instruments, as well as the so-called "gratitude bias", which may have influenced the results found.