Cancino JD, Reynaldos-Grandón KL

Language: Spanish
References: 11
Page:
PDF size: 131.05 Kb.

ABSTRACT

Introduction: the relationship established between the various users with professionals and health organizations, are influenced by multiple factors, which are multidimensional and multilevel. In order to achieve their effectiveness, it is essential to develop cultural competencies in healthcare teams, but it is necessary to understand how the organization favors the development and applicability of this type of competence.
Aim: to analyze the influence of organizational learning (OL) on the generation of cultural competence (CC) in the individual, professional and organizational focuses.
Methodology: narrative review carried out in the following databases: Web of Science, Scopus and SciELO, with the search engines Cultural Competency, Organisational Learning, Health Facilities and with the Boolean connector AND.
Results: 11 articles published between 2001 and 2022 were analyzed, 18 % (2) from the 2000s, 27 % (3) from the 2010s and 55 % (6) from the 2020s. The individual CC focus, is developed through AP with the achievement of intellectual and socioemotional skills, stimulating openness to new experiences. The professional focus of CC is favored by the AO that generates instances through collaborative work for the creation of knowledge. The social/organizational focus of the CC, considers that, a culturally competent care, needs to count on institutional commitment in the co-creation of knowledge.
Conclusions: the AO constitutes a tool to promote the development of CC in the individual, professional and organizational focuses, being a challenge for healthcare leaders and managers.

REFERENCES

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