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2021, Number 2

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Revista Cubana de Salud y Trabajo 2021; 22 (2)

Construction and psychometric properties of the job demands-resources scale to measure work stress

Patlán PJ

Language: Spanish
References: 36
Page: 3-16
PDF size: 356.69 Kb.


ABSTRACT

Introduction: Work stress is a current occupational health prob-lem and its measurement represents a challenge. The Job Demand-Resources Model supports the direct and indirect effects of its compo-nents on the stress and motivation of workers.
Objectives: To design a scale to measure work stress based on the Job Demand-Resources Model.
Material and method: A literature review was carried out. The facto-rial structure of the scale was determined. The natural semantic net-work technique was applied to identify the psychological meanings of the scale factors and the contrast of the results obtained. The items bank, inter-judge validity, scale integration, and scale application to a sample of 513 workers were developed to determine its psychometric properties.
Results: It produced a scale with 75 items and 14 factors, six work demands (physical and psychological demands, cognitive demands, emotional demands, overload, time pressure, conflict and role ambiguity) and eight work resources (feedback, participation in taking decisions, autonomy, rewards, job stability, job development opportunities, social support from colleagues and social support from the superior).
Conclusions: It is stated that the scale is valid and reliable. It is recommended that future research carry out the external validity of the scale associating it with burnout and engagement ac-cording to the Job Demands-Resources Model.


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