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2022, Number 1

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Rev Mex Patol Clin Med Lab 2022; 69 (1)

Phlebotomist: the human side in laboratory medicine

Pérez-Medel P, Rodríguez-Padilla C, Valdez-Echeverría R

Language: Spanish
References: 33
Page: 36-42
PDF size: 339.61 Kb.


ABSTRACT

A phlebotomist do not treat patients, but work closely with them, a phlebotomist can attend to a specific age group, but they are trained to draw blood from minors, adults and geriatric patients on a daily basis, whose activities go beyond the health care of a patient, as they need certain personal skills to perform their work successfully, such as human warmth, positive attitude, respectful and kind treatment, being empathetic and above all having a vocation for service, having a sense of responsibility to be able to give attention to details and possessing the ability to understand and follow specific processes to explain to their patients step by step the blood collection, or to calm a nervous patient. Blood collection is a fundamental part of the pre-analytical phase of laboratory tests, in Mexico most centers do not achieve adequate levels of quality in phlebotomy, for this reason in procedure manuals, training materials and practices for phlebotomist, greater emphasis should be placed on the presentation of information on possible sources of error and the correct application of procedures to ensure the quality of blood sampling and patient care. For all the above reasons, in this paper we refer to the phlebotomist as "the human side" of laboratory medicine.


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